Upon successful completion of this programme, the enrolled students will be gaining the following knowledge, skills and competences ;
1- To be able to solve problems related to the definition of the profession
2- To be able to use the work of contemporary techniques and tools required for secretarial skills
3- To be able to have knowledge about quality and total quality management.
4- To be able to gain professional ethics and responsibility-conscious
5- To be able to work individually and as capable of independent decision making ideas clear and concise verbal and written
6- To be able to communicate using the foreign language profession in vocational
7- To be able to be sensitive to environmental issues and the ability of social relations
8- To be able to gain to communicate empathic
9- To be able to gain ındependent decision-making skills
10- The ability to work in coordination with other departments of the business
11- To be able to understand and solve communication conflicts
12- To be able to report communication conflicts arising from organization
13- To be able to understand the functioning of the management of organizational